Returns & Exchanges

At Direct RC, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Whether you received the wrong part or simply changed your mind, our streamlined process ensures a quick resolution for your hobby needs.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our support portal to submit a return request with your order number and the reason for the return.

• 2.
  Prepare the Package

  Securely pack the unused items in their original manufacturer packaging, ensuring all manuals, accessories, and protective materials are included.

• 3.
  Ship to Direct RC

  Affix the provided return shipping label to your package and drop it off at any authorized shipping carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned items, we will process your refund or exchange within 3-5 business days.